Frequently Asked Questions

Q. What should I do if get injured while on the job?

A. If you experience any type of injury while on the job, it is extremely important to report that incident to your line leader or supervisor immediately!

Q. What should I do if I need to call off of work?

A. If you can’t report to work because of illness or emergency, you must call the Ace office in Dadeville and add your name to the day’s “not working” list. When you call, please remember to include your name, the plant you work in, the shift you work, your supervisor’s name, your current phone number (in case we need to reach you), and your reason for not being at work.

Q. How do I change the withholding or other information on my paycheck?

A. If you want to change your withholding information, your address, phone number, or any other important data, please come to the Ace office to fill out new forms or request the proper forms from your on-site supervisor.

Q. What do I need to know if I’m picking up my check from the Ace Industry office?

A. If you are picking up a check yourself (e.g. if you’ve been released, are between assignments, or just not working that day), simply come to the Ace office in Dadeville. Please remember to bring a legal photo ID.

Q. Is it possible to have someone pick up my paycheck for me?

A. If you need someone to pick up checks for you, call the Ace office in Dadeville and simply give us notification, along with the name of the person who will be picking up the check(s). Please remind that person to bring a drivers license or proper ID for identification and verification purposes.

Q. How do I get new or replacement t-shirts, safety glasses, or scratch covers?

A. If you need a new t-shirt, simply contact your on-site supervisor. It is possible to simply text that supervisor your name, the number of shirts needed and your shirt size. Follow the same procedure to get new or replacement protective wear, such as safety glasses and scratch covers.

Q. How often do I need to update my application?

A. Applications must be updated once a year so that we can record any new skills and experience you may have acquired.

Q. How often should I contact you to add myself to the call list?

A. For as long as you are seeking employment, it is only necessary to add yourself to the call list once a week.

Q. When I have finished an assignment, do I need to resubmit an application?

A. No. When you are between jobs, you don’t need to reapply but you should remember to phone the Dadeville office and add yourself to the call list.

Q. How frequently do I get paid?

A. Pay is distributed weekly on Fridays. Those working second shift get paid on Thursday night as a courtesy. For those on assignment, checks are delivered to them at their plant on Thursday and/or Friday.

Q. How do I get my checks if I am out of work or between assignments?

A. You can pick up your paycheck every Friday at the Ace office in Dadeville between 1:00 pm and 5:00 pm.

Q. Once I’ve been accepted to as an Ace Industry employee, how do I get called in for interview to be placed at a plant?

A. To be added to our call list, you must first call the Ace Office in Dadeville. We then select potential interview prospects from the call list.

Q. What level of education do you require for applicants?

A. There is no minimum education requirement to apply to work with Ace Industry Co.

Q. Are there any physical requirements for applicants?

A. Those applying must be able to stand for long periods of time and lift at least 10 pounds.

Q. What type of experience do you prefer applicants to have?

A. We prefer those who have manufacturing experience in the automotive industry. In addition, forklift experience, quality control experience, and maintenance experience are all highly sought-after.

Q. What shifts do you hire for?

A. The plants we work with operate with 12-hour shifts. We look for employees available to work day shift, night shift and/or swing shift (a two week rotation between day and night shift).

Q. How do I apply to work with Ace Industry Co.?

A. We accept applications in our Dadeville or Alexander City offices Monday through Friday, from 9:00 am to 4:00 pm. Please allow adequate time to fill out your application completely or (click here) to complete an online application.